Safety Information and Rules for use

All bookings should be made online.

All arrivals should be 30 mins in advance of departure time.

Arrive 30 minutes before boarding time, receive your ticket, and follow the staff instructions to get on safely.
If the ticket is lost, boarding and refunds are not possible.
The seating capacity of the Railbike may not be exceeded.
Crossing the track is dangerous.
Children and the elderly must be accompanied by a guardian.
The main user must embark first and keep the brake in the on position while all other passengers embark.
All users must use the seatbelts provided in each seat.
Do not operate the rail bike device before the start signal.
Please drive slowly according to the guidance of safety guidance personnel.

During the Railbike operation, do not stop suddenly or act irresponsibly with other passengers.
For safety reasons, sudden stops, speeding, unauthorized disembarkation and stopping are prohibited.
Maintain an appropriate speed so your Railbike does not collide with the Railbike in front or behind you.
Always keep a safe distance between Railbikes.
Be careful not to get your hands or feet caught in the part where the chain rotates or between the wheel and the rail.
No Flowing Clothing or Loose Footwear permitted.

When getting off the rail bike, operate the brake to stop the Railbike and keep brake applied until Velorail Staff apply the handbrake.
Await instruction of Velorail Staff before disembarking.
Ensure all of your belongings have been removed from the Railbike before disembarking.